Technical Specifications
Platforms Supported
iOS:
Designed to operate on all smartphone and tablet devices
iOS Version: 8.0 or higher
EHX Version: 8.5 or higher
Android:
Designed to operate on the latest smartphone and tablet devices.
Download the free app from Google Playstore to test specific make and model.
Android Version: 5.0 or higher
EHX Version: 8.5 or higher
Keys Per Page
Auto-adjusts to specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)
Audio
Audio Codec: G.722 (7.4 K/Hz audio bandwidth)
Audio Encryption: AES-128
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.
Network
Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: 140kb/s, bi-directional per client (with silence suppressiondisabled)
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model
Miscellaneous
Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support
International Character Set
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana
| Hardware Requirements | Software Requirements |
|---|---|
| Eclipse HX System Frame: – Eclipse HX-Delta – Eclipse HX-Median – Eclipse HX-Omega |
EHX v8.5 or higher |
| IVC-32-HX Card | EHX v8.5 or higher |
| E-IPA-HX Card | EHX v10 or higher |
| iOS Device (iPad, iPhone, iPod, iWatch) |
iOS 8.0 or higher |
| Android Device (tablets, smartphones, smartwatch) |
Android 5.0 or higher |
| Download Agent-IC App from Apple Store Download Agent-IC App from Google Store |
|
| Need to provide host Eclipse HX Dongle ID (Hardware ID) with order | |
Features and/or Benefits
Intuitive User Interface
Easy-to-use interface is designed to be consistent with other user panels, such as V-Series. It is configured similar to a dedicated intercom panel, which enables users to monitor and/or contribute to assigned matrix resources. The convenient “Swipe-to-Latch” gesture is easy to use and avoids inadvertent key latching. The large Talk and Listen keys allows easy readability and functionality on smaller devices, such as on smart phones. All keys include an individual mix level control.
Fully-Featured Intercom
Users can access pages of six keys on phone devices and up to 15 on tablets. The mobile app is fully-featured with intercom capabilities: point to point calling, point to multi-point group calling, partyline, PTT, local cross-point audio level control and notifications.
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